By Monica Jaramillo
Recently published data indicated non-modifiable factors, such as age and the geographic location where a patient is treated significantly influenced the patient’s satisfaction with an outpatient orthopedic procedure.
Researchers retrospectively reviewed the patient satisfaction scores for 12,177 academic, orthopedic, outpatient clinical encounters of 7,258 patients who completed the Press Ganey Medical Practice Survey between December 2010 and October 2013. The patient data collected included sex, age, status of employment, health insurance, zip code and orthopedic subspecialty involved.
